Privacy Notice - Charles Harrison, Music Tuition

Charles Harrison customer privacy notice

This privacy notice tells you what to expect me to do with your personal information.

Contact details
What information I will collect, use, and why
Lawful bases and data protection rights
Where I will get personal information from
How long I will keep information
Who I will share information with
How to complain

Contact details

tuition@charlesevanharrison.com

What information I will collect, use, and why

I will collect or use the following information for student education and welfare:

Names and contact details for students/children
Names and contact details for parents, guardians, carers
Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities)
Attendance and reason for absence data
Exam recording, submission, results and qualifications
Progress reports
Information relating to compliments and complaints

I will collect or use the following personal information for dealing with queries, complaints or claims:

Names and contact details
Correspondence

I will collect or use the following information for information updates or marketing purposes:

Names and contact details

Lawful bases and data protection rights

Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis I will rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access - You have the right to ask me for copies of your personal information. You can request other information such as details about where I will get personal information from and who I will share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask me to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask me to delete your personal information.
Your right to restriction of processing - You have the right to ask me to limit how I can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you.
Your right to withdraw consent – When I use consent as my lawful basis you have the right to withdraw your consent at any time.

If you make a request, I must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.

My lawful bases for the collection and use of your data

My lawful bases for collecting or using personal information for student education and welfare are:

Contract - I will have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

My lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Contract - I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

My lawful bases for collecting or using personal information for information updates or marketing purposes are:

Legitimate interests – I am collecting or using your information because it benefits you, my organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. My legitimate interests are:
- It is of legitimate interest to the student and/or guardian to receive updates about cancellations, time slot changes, changes to scheduling or for any other teaching updates.

For more information on my use of legitimate interests as a lawful basis you can contact me using the contact details set out above.

Where I will get personal information from

Directly from you
Parents or carers
Student’s school

How long I will keep information

I will only store information for as long as is necessary to carry out the agree contract of teaching the student. If the student, who is undertaking their lessons at a school, stops their lessons and subsequently leaves school, then it will be presumed that lessons are unable to continue, so any existing contracts with personal information will be deleted.

If a student/guardian decides to cancel a monthly payment contract, then this contract will also be deleted.

It is understood that if there is any potential opportunity for students/parents to continue lessons in the future, then name and contact info will be kept on file in order to keep them updated of future teaching opportunities.

Outdated information is reviewed each academic year and any that is deemed unnecessary, with regard to the above, will be deleted.

In the specific case of exam recording, in which I record and submit the exam, videos of performing students will only be kept for as long as is required to submit the recording for examination. During the examination period, videos will not be shared with anyone else, as per exam board regulations. Once exam results are confirmed, the student and/or parent/guardian may request their own copy of the video, after which the video will be permanently deleted from any of my devices on which it remains.

Who I will share information with

Others I will share personal information with:

Student’s school

How to complain

If you have any concerns about my use of your personal data, you can make a complaint to me using the contact details at the top of this privacy notice.

If you remain unhappy with how I’ve used your data after raising a complaint with me, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

18/02/26